Defensive Decision-Making: Deviation from the Principle of Utility-Maximizing for the Clients
1.CAS Key Laboratory of Behavioral Science, Institute of Psychology, Beijing 100101, China;
2. Department of Psychology, University of Chinese Academy of Sciences, Beijing 100049, China;
3. Capital Medical University School of Nursing, Beijing 100069, China;
4. Jing Hengyi School of Education, Hangzhou Normal University, Hangzhou 311121, China;
5. Department of Psychology and Behavioral Sciences, Zhejiang University, Hangzhou 310007, China
Abstract：This article discusses a rarely mentioned but prevalent type of decision-making known as defensive decision-making. Defensive decision-making is a form of decision-making primarily motivated by self-exoneration but disregards the interests of the party being entrusted. This type of decision-making is common in various fields such as healthcare, engineering, finance, and management and can lead to severe consequences and resource wastage. Based on the review of manifestations of defensive decision-making making, impact factors of defensive decision-making, this article proposes a series of facilitating methods and tools, such as perspective shifts and changes in decision-making patterns, aimed at reducing the inclination toward defensive decision-making. Finally, it is proposed to view such decisions as a type of "intertemporal choice" and encompass a broader perspective across various industries, with a research outlook on defensive decision-making within a larger framework.
浙公网安备 33010602002302号 备案号：